Admin Settings: Bookings

The bookings settings tab enables you to manage advance bookings, as well as gives you the tools to reduce booking no-shows. To get to your bookings settings, click on "Settings" in the bottom left-hand corner of the web app, then on the "Bookings" tab.

This article covers:

• Booking in advance
• Release desks

Prerequisites:

• You must be a global admin in Kadence
• You must be using the Kadence web app

Booking in advance

Prevent spaces being booked up too far in advance. This section allows you to set a fixed period for how far in advance you allow your users to book for. 

The available options include:

• 1 week
• 2 weeks
• 4 weeks (approx. 1 month)
• 13 weeks (approx. 3 months)
• 26 weeks (approx. 6 months)
• 52 weeks (approx. 1 year)

Release desks 

If you are worried about no-shows this feature is a great way to prevent spaces going to waste. Select from the drop-down menu how long of a grace period you want to give before releasing a desk if no one has checked into their booking. Released desks become available for others to book. 

The available options include:

• Do not release
• 15 minutes
• 30 minutes
• 45 minutes

Note: Users will receive a 10 min reminder before their desk is released if they have not yet checked in. They also have the option to enable ‘Check-in Notifications’ which will remind them to check in at the start time of a booking. This can be managed on both the web and mobile app.

Additionally, you can choose to release a space when it's been checked out early to avoid wasted spaces. Simply, toggle the setting to ‘on’ to enable this functionality.

Booking released email notification: