Admin
- How do I manage which groups are synced to Kadence from Google directory?
- Booking restricted Outlook rooms in Kadence
- Is it possible to only sync specific groups/users to Kadence with directory sync?
- Can directory sync pull employee profile pictures?
- How long will it take to sync my directory to Kadence?
- Can I control employee email/push notifications to ensure they receive check-in reminders?
Account
Bookings
Rebrand
- When will I receive emails from @onkadence.co instead of @chargifi.com?
- When and how can I login using the new domain?
- When will I not be able to login to the existing chargifi domain any more?
- We have an integration with Okta or Onelogin. What do I need to do?
- We have Single-Sign-On (SSO), Directory Sync and/or Calendar integrations set up. Do I need to change anything?
Troubleshooting
- [Outlook] Associated calendar field is spinning endlessly when trying to create a new room
- “Need admin approval” prompt when logging in via SSO
- I set up the directory sync, but my users haven’t been added to Kadence yet
- I did not receive my password reset email
- I did not receive a welcome email asking me to set up a password
- I can’t login “The username or password is incorrect”